How to Successfully Install the Prodigy SmartLock MaxSecure Interconnect

Nov 13, 2019

We asked our tech team to tell us the best way to install the MaxSecure Interconnect.

They said if you have basic DIY knowledge and follow these steps, you will have an MaxSecure Interconnect installed and programmed in just under 30 minutes.

Let’s get started!

Prepping the Door

Make sure your door is prepped for the Interconnect 4000 – see door template provided in the box or found online here:

Depending on your variation, your door must be 1-3/4” thick and have a 2-3/8” or 2-3/4” backset. It must also match the center to center dimension ordered.

What is a center to center dimension? It is the distance between the center of the deadbolt to the center of the latch bolt. It is not adjustable and must be measured before ordering. We offer a 4” and 5-1/2” Interconnect 4000.

If your door does not match the door thickness, the available backset measurements, or the center to center dimensions, we consider calling a professional to lock installation.

Step-By-Step Installation

In this example, we will be installing the Prodigy SmartLock MaxSecure Interconnect with 4” center to center dimension.

Step 1) Remove all the package contents from the box. Make sure you have the following in your box: outside assembly, backplate, inside cover, battery tray assembly, thumb turn spindle, lever removal tool (not pictured), inside lever, outside lever, cylinder retainer, cylinder, deadbolt, latch bolt, latch bolt strike, deadbolt strike, deadbolt armor strike, deadbolt faceplate, screw pack for faceplate and strike installation, and screw pack for lock assembly.

Step 2) Collect the tools needed for lock installation: Philips screwdriver and a flat head screwdriver. We do not recommend using a power drill for the installation of lock because it can damage the lock.

Step 3) Prepare door and jamb per door template provided. Install the deadbolt armor plate, deadbolt strike, and latch bolt strike to your door jamb. Secure with 6 screws. See door template provided in the box or found online here:

Step 4) Adjust the deadbolt and the latch bolt to the appropriate backset before installing into your door with the deadbolt faceplate. Make sure the deadbolt is extended. Secure the bolts with 2 wood screws each (4 total). Important: the latch bolt needs to be handed. The easiest way to do this is by rotating the black hub away from the bolt. See video below for more details.


Step 5) Align the outside lock assembly and install it onto the door face. The lever spindle goes through the latch hub. Carefully guide the wire harness through and over the deadbolt housing.

Step 6) Align the backplate and install it on the door. Guide the wire harness above the shelf on the backplate and down through the slot. Secure the top of the backplate with 2 screws that go through the deadbolt housing – do not tighten until all screws on the backplate are installed. Secure the bottom of the backplate with 4 screws. Tighten all the screws on the backplate.

Step 7) Install the thumb turn spindle vertically into the slot shown. Plug in the connector from the outside lock assembly into the plug on the back of the battery tray. Set the handing on the battery tray before installing over the backplate. The battery tray should sit flush without interference. Do not pinch the wire harness. Secure the battery tray with 6 screws.

Step 8) Install 4 AA alkaline batteries into the battery tray. You will hear the motor move, see the LED light up and hear a quick series of beeps.

Step 9) Place the back cover over the battery tray. Make sure the thumb turn on the back cover is oriented properly. Rotate the thumb turn until it falls into place with the battery tray. Secure the back cover with 2 screws. Slide the inside lever onto the lock spindle. The lever catch is on the underside of the lever and it should snap into place. Pull lever to make sure it is secure.

Step 10) With the cylinder and cylinder retained installed into the outside lever, insert the key and rotate the slot 90 degrees clockwise (CW). Use a flat head screwdriver to rotate the slot in the lock spindle on the outside assembly 90 degrees CW. With the key inserted and rotated 90 degrees CW, push lever onto outside assembly while the slot is also rotated 90 degrees CW. Lever should snap into place. Rotate keyway back to home position and pull out key. Pull lever to make sure lever is secure. See video below for more details.


IMPORTANT: Make sure the lock operates properly before closing the door. From the inside, lifting the lever should extend the deadbolt and rotating the lever down should retract both bolts. From the outside, lifting the lever should extend the deadbolt. Wake up the keypad by swiping across the surface and enter 1-2-3-4-5-6-#. The LED will light red then green. Rotating the lever down should retract both bolts.


There, you have finally installed the Prodigy SmartLock MaxSecure Interconnect.

What now?

It’s time to change the Master Code, of course!

The factor default setting’s master code is 123456#. It must be changed with your own Master Code immediately. The master code must be 6-10 digits. No other programming will be available until the factory default setting master code is changed. After programming your own master code, the master code can be changed any time. It does not affect other lock settings. This lock only has one master code. Multiple locks can have the same master code.

In this example, we will be using the new master code: 555555.

Change the master code by following the sequence below:

Step 1) Press *, Press  #

Step 2) Press 1-2-3-4-5-6, Press #

Step 3) Press 1

Step 4) Press 5-5-5-5-5-5, Press #

Once you have changed the master code, other programming options become available. You can program up to 400 user codes and RFIDs, program a passage code, enable passage mode, enable dual verification mode, and disable sound.

If you have any questions, comment below. Or, you can shoot us an email. Either way, we will reply to you very soon!

more articles

How to Select the Best Keyless Lock for Your Home

Feb 06, 2020

More and more homeowners are becoming interested in upgrading their front door locks to keyless. And while

Welcome to Keyless Security for Your Home: Maximized – By Prodigy SmartLock.

Mar 19, 2020

At Prodigy SmartLock we believe safety always starts at home. That’s why our locks are designed to

The Top 3 Benefits of Upgrading Your Home to Keyless

Apr 22, 2020

Whether you own a home, live in a condo, or rent an apartment, you know very well